Industry: Ecommerce | Multi channel retail
A multi brand retailer had grown their SaaS stack organically. Shopify, inventory, fulfilment, finance, and automation layers were all running semi independently. Data was syncing in multiple directions, and nobody could say with certainty which system held the right number.Working together with the client team, we mapped the domain boundaries, defined source of truth ownership for each data type, and restructured the integration model so information flowed one way from authoritative sources. A circular sync that had been silently corrupting inventory data was identified and removed. The ecosystem could finally absorb new tools without unpredictable downstream failure.
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